FAQ'S
General information
Product information
Shipping & Delivery
Return Policy
What is Rally 360?
Rally 360 is South Africa's first dedicated padel phone mount. It attaches to any padel court surface — glass walls, mesh fencing, net poles, or court floor — and holds your phone steady so you can film and review every rally. The mount has three parts: a court-safe suction base, a 360° rotating arm, and a magnetic phone head. Total setup time is under 20 seconds.
Who is Rally 360 built for?
Anyone who plays padel and wants to record their game — beginners working on technique, competitive players reviewing tournament footage, coaches analysing student form, and content creators capturing highlight reels. It's also used by clubs and academies for filming coaching sessions.
Can my club or business stock Rally 360?
Yes. We work with padel clubs, pro shops, and sports retailers across SA. Visit our Become a Stockist page to apply — we offer wholesale margins, marketing support, and sale-or-return options for new stockists.
Do you have an ambassador programme?
Yes — for SA padel players with an active social presence. Apply on the Become an Ambassador page. Successful ambassadors get a free Rally 360, commission on referral sales, and access to product drops.
Can Rally 360 sponsor my padel event or tournament?
es — we're actively looking to support the SA padel community through event sponsorships, tournament prize packs, and club partnerships. Whether you're organising a local club tournament, a regional league, a corporate padel day, or a charity event, we'd love to hear from you.
Sponsorship can take a few forms: product giveaways for winners, branded mounts for filming the event, on-court signage, or co-branded social content. Get in touch at info@rally360padel.co.za with details of your event (date, venue, expected attendance, and what you're looking for) and we'll come back to you within 2 working days.
What's in the box?
1× Suction base with locking lever, 1× 360° rotating articulating arm, 1× magnetic phone head, 1× magnetic ring adapter (for non-MagSafe phones), 1× microfibre cleaning cloth, and 1× quick-start instruction card.
Which surfaces can I mount Rally 360 on?
Every common padel court surface. Glass walls (primary use, holds for full match length), mesh fencing (lever-lock wedges into the mesh), net poles, and court floor for low-angle baseline POV shots.
Which phones is it compatible with?
iPhone 12 and newer work natively with the magnetic head — no case needed (though we recommend a MagSafe-compatible case for extra security). Older iPhones and Android phones work with the included magnetic ring adapter — a thin metal disc that sticks to the back of your phone or inside your case. Tested with iPhone 12–16 Pro Max, Samsung Galaxy S series, Google Pixel, Huawei P series, and most magnetic cases from Spigen and ESR.
Will my phone fall off during play?
No. The N52 magnets in the phone head hold 5kg of force — strong enough that your phone will not detach during a normal padel session, even with vibrations from balls hitting the glass nearby. Across our beta testing across SA padel venues, we recorded zero phone drops in over 200 hours of session time.
Will the suction damage my court's glass?
No. The suction cup is court-safe industrial silicone, tested across 1,000+ mount cycles. It leaves zero residue, won't scratch the glass, and won't damage any tempered or laminated padel court surface. We recommend a quick wipe with the included microfibre cloth before mounting for best suction.
How long does delivery take?
Standard delivery is 2–4 working days nationwide at R100 flat rate.
Free on orders over R1000.00
Express delivery is 1–2 working days at R175. Orders placed before 12pm on a working day usually dispatch same-day.
Do I get a tracking number?
Yes. You'll receive an email with your tracking number as soon as your order is dispatched. You can also follow your delivery through our courier partner's tracking page.
What's your return policy?
We offer a 30-day money-back guarantee on all Rally 360 orders. If you're not satisfied for any reason, send it back within 30 days of delivery for a full refund. Product must be in resaleable condition (with original packaging). Customer covers return shipping unless the item arrived damaged or faulty.
How do I return my order?
Email businessbusiness@rally360padel.co.za with your order number and reason for return. We'll send you return instructions and an address. Once we receive and inspect the product (usually within 2 working days), we'll process your refund to the original payment method.